Chapters

• 1. Tutorial
  
  • 1.1 Introduction to VXML
    
  • 1.2 User Interaction with DTMF
    
  • 1.3 User Interaction with Speech
    
  • 1.4 Built-in Grammars
    
  • 1.5 Standard Events
    
  • 1.6 ECMAScript Input Validation
    
  • 1.7 Navigation
    
  • 1.8 Sending Data
    
  • 1.9 Recording User Input
    
  • 1.10 Tuning Application Behavior
    
  • 1.11 Auto Attendant Example
    
• 2. Prompts and Speech Synthesis
  
  • 2.1 Supported Audio Formats
    
  • 2.2 Prompt Queuing and Barge-in Behavior
    
• 3. Grammars and Speech Recognition
  
  • 3.1 SRGS+XML
    
  • 3.2 JSGF
    
  • 3.3 SRGS+XML Tag Format
    
  • 3.4 JSGF Tag Format
    
  • 3.5 Form Interpretation Algorithm
    
  • 3.6 Mixed Initiative Forms
    
  • 3.7 Built-in Grammars
    
  • 3.8 Extended Built-in Grammars
    
  • 3.9 Record and Recognition Chart
    
• 4. TTS Speech Engine Characteristics
  
  • 4.1 Voice Tag Attributes
    
  • 4.2 Voice Child Tags
    
• 5. Data Exchange
  
  • 5.1 Using the Submit Tag
    
  • 5.2 Using the Subdialog Tag
    
  • 5.3 Using the Data Tag
    
  • 5.4 Submit vs. Subdialog vs. Data
    
• 6. Logging
  
  • 6.1 Last Call Logs
    
  • 6.2 Session Logs
    
• 7. Caching
  
  • 7.1 Plum Caching Approach
    
  • 7.2 Typical Web Server Behavior
    
  • 7.3 Examples of Maxage/Maxstale Usage
    
• 8. Root Documents
  
  • 8.1 Passing Variables
    
  • 8.2 Global Catch Handlers
    
  • 8.3 Leaf to Root Transitioning
    
  • 8.4 Things to Remember
    

References

• Tags
  
  • <assign>
    
  • <audio>
    
  • <block>
    
  • <break>
    
  • <catch>
    
  • <choice>
    
  • <clear>
    
  • <data>
    
  • <desc>
    
  • <disconnect>
    
  • <else>
    
  • <elseif>
    
  • <emphasis>
    
  • <enumerate>
    
  • <error>
    
  • <example>
    
  • <exit>
    
  • <field>
    
  • <filled>
    
  • <foreach>
    
  • <form>
    
  • <goto>
    
  • <grammar>
    
  • <help>
    
  • <if>
    
  • <initial>
    
  • <item>
    
  • <lexicon>
    
  • <link>
    
  • <log>
    
  • <mark>
    
  • <menu>
    
  • <meta>
    
  • <metadata>
    
  • <noinput>
    
  • <nomatch>
    
  • <one-of>
    
  • <option>
    
  • <p>
    
  • <paragraph>
    
  • <param>
    
  • <phoneme>
    
  • <prompt>
    
  • <property>
    
  • <prosody>
    
  • <record>
    
  • <reprompt>
    
  • <return>
    
  • <rule>
    
  • <ruleref>
    
  • <s>
    
  • <say-as>
    
  • <script>
    
  • <sentence>
    
  • <speak>
    
  • <sub>
    
  • <subdialog>
    
  • <submit>
    
  • <tag>
    
  • <throw>
    
  • <token>
    
  • <transfer>
    
  • <value>
    
  • <var>
    
  • <voice>
    
  • <vxml>
    
• Properties
  
  • audiofetchhint
    
  • audiomaxage
    
  • audiomaxstale
    
  • bargein
    
  • bargeintype
    
  • completetimeout
    
  • confidencelevel
    
  • datafetchhint
    
  • datamaxage
    
  • datamaxstale
    
  • documentfetchhint
    
  • documentmaxage
    
  • documentmaxstale
    
  • fetchaudio
    
  • fetchaudiodelay
    
  • fetchaudiominimum
    
  • fetchtimeout
    
  • grammarfetchhint
    
  • grammarmaxage
    
  • grammarmaxstale
    
  • incompletetimeout
    
  • inputmodes
    
  • interdigittimeout
    
  • maxnbest
    
  • maxspeechtimeout
    
  • recordcall
    
  • recordcallappend
    
  • recordutterance
    
  • recordutterancetype
    
  • scriptfetchhint
    
  • scriptmaxage
    
  • scriptmaxstale
    
  • sensitivity
    
  • speedvsaccuracy
    
  • termtimeout
    
  • termchar
    
  • termmaxdigits
    
  • timeout
    
  • universals
    
  • voicegender
    
  • voicename
    
• Other Resources
  
  • VoiceXML 2.0 Specification
    
  • VoiceXML 2.1 Specification
    
  • Speech Recognition Grammar Specification (SRGS)
    
  • Speech Synthesis Markup Language Specification (SSML)
    
  • Java Speech Grammar Format Specification (JSGF)
    
  • ECMAScript Language Specification [PDF]
    
• Application and Session Variables
  
  • application.lastresult$[i].confidence
    
  • application.lastresult$[i].utterance
    
  • application.lastresult$[i].inputmode
    
  • application.lastresult$[i].interpretation
    
  • application.lastresult$[i].recording
    
  • application.lastresult$[i].recordingsize
    
  • application.lastresult$[i].recordingduration
    
  • session.telephone.ani
    
  • session.telephone.dnis
    
  • session.id
    

Hosting Guide

• Outbound Developer's Guide
  
  • 1. Features
    
  • 2. Overview
    
  • 3. Data Flow and Control Flow
    
  • 4. Interface Specifications
    
  • 5. Programming Notes
    
• Plum Web Services API Examples
  
  • 1. Queue a Single Call
    
  • 2. Create a Call Campaign
    
• Call Reporting
  
  • 1. Create a Report
    
  • 2. Sharing a Report
    
• Debugging
  
  • 1. Script Validation
    
  • 2. Common Errors
    
• Scratchpads
  
  • 1. Creating a Scratchpad
    
  • 2. Validating a Scratchpad
    
  • 3. Saving a Scratchpad